1. Scope

These General Terms and Conditions apply to your electronic order from glasAtelier28.de | Anett Tanger.

2. Contracting party

The purchase contract is concluded with:

glasAtelier28.de

Anett Tanger

Karl-Heine-Str. 25b

04229 Leipzig

3. Offers and conclusion of contract

3.1 The products shown in the online shop do not constitute a legally binding offer, but an invitation to place an order.

3.2 By clicking the button Place binding order  you submit a binding declaration of intent to order the goods listed on the order page. The purchase contract is concluded when we confirm your order immediately after it has been placed by sending a confirmation email to the email address you provided. This confirmation email contains all order details, including these General Terms and Conditions.

3.3 The order and contractual terms will be stored by us until it has been processed. You will receive this information after the contract is concluded in the email sent in accordance with section 3.2. You may also save or print the contract text when placing your order.

3.4 The contract is concluded in German.

4. Return shipping costs

If you exercise your statutory right of withdrawal (section 5), you must pay the cost of returning the goods, provided the goods delivered correspond to those ordered. 

5. Right of withdrawal

Consumers (section 13 of the German Civil Code) have a statutory right of withdrawal.

6. Delivery area and customer base

Orders and deliveries are only possible within Europe. If you wish to order or have goods delivered outside these areas, we will be happy to assist you.

7. Prices and shipping costs

7.1 The prices shown on the product pages include statutory VAT and other price components.

7.2 Shipping costs are charged in addition to the prices shown. The shipping costs will be clearly displayed on the product pages, in the shopping cart and on the order page.

8. Payment and delivery

The purchase price must be paid in advance and is due when you place your order. The goods will only be dispatched once the purchase price has been credited to our account or we have received a corresponding payment guarantee from your bank. Payment can be made by bank transfer, PayPal and its payment methods.

9. Retention of title

The goods remain our property until payment has been made in full.

Terms and Conditions dated 17.11.20

You may cancel your contract within two weeks without giving reasons in written form (e.g., letter, fax, email) or – if the goods are delivered to you before the deadline – by returning the goods. The cancellation period begins upon receipt of this notice in written form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before we have fulfilled our information obligations pursuant to Section 312c Paragraph 2 of the German Civil Code (BGB) in conjunction with Section 1 Paragraphs 1, 2 and 4 of the German Information Obligations Ordinance (BGB-InfoV) and our obligations pursuant to Section 312e Paragraph 1 Sentence 1 of the German Civil Code (BGB) in conjunction with Section 3 of the German Information Obligations Ordinance (BGB-InfoV). Timely dispatch of the cancellation notice or the goods is sufficient to meet the cancellation deadline. The cancellation notice should be sent to:

glasAtelier28.de | Anett Tanger

Karl-Heine-Str. 25b | 04229 Leipzig

post@glasatelier28.de

Consequences of revocation

In the event of a valid cancellation, both parties are obligated to return any goods or services received and to surrender any benefits derived from them (e.g., interest). If you are unable to return the received goods or services in whole or in part, or only in a deteriorated condition, you may be required to compensate us for the diminished value. This does not apply to the return of goods if the deterioration is solely due to their inspection – as would have been possible in a retail store. Furthermore, you can avoid the obligation to compensate for any deterioration caused by the proper use of the goods by not using them as if they were your own property and by refraining from any actions that impair their value.

VObligations to refund payments must be fulfilled within 30 days. For you, this period begins with the dispatch of the cancellation notice or the return of the goods; for us, it begins upon receipt of these items.